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Last update was to the anaesthetic audit on February 2nd, 2012

March 2011 - we joined Facebook! Click here to find us:

The Jackson Veterinary Clinic was nominated for the Pet Plan Practice of the Year 2011.

Mr Jackson was nominated for Pet Plan Vet of The Year 2011


Keyhole Surgery....

In January 2011, Stuart Jackson became the first vet in the area to offer the neutering of female dogs (spay) using video laparoscopy (keyhole surgery). The equipment is also used to perform liver biopsies and other abdominal and chest surgical procedures. The surgery causes the minimum of trauma to the tissues, has much less pain associated with it compared to conventional surgery and recovery from the surgery is much faster - the patient returns to normal without a period of confinement and discomfort.


In October and November 2010, two veterinary nurses joined us. Emma Kearsey RVN works for us in the afternoons and early evenings and Adrianna Classey RVN works full time. Susan Haines left the practice in September 2010 after working here for 17 years. She is now a full-time grandmother!


April 2010: Mr Jackson was a finalist (one of three) in the Pet Plan Vet of the Year award in 2010.


February 2010: All our cat and dog neuterings now go home with complimentary Metacam (pain relief) and recovery food.


May 2009: Mr Jackson is the first vet in the country to be awarded the Certificate in Advanced Veterinary Practice (CertAVP(VetGP), PGCAVP). This is awarded by the Royal College of Veterinary Surgeons to general practitioners who have completed and passed the certificate course.


October 2009: Mr Edward Jones MA VetMB MRCVS joined the practice. Ed qualified in 2004 and is working with us full time.


Anaesthesia Audit
(death rates; medical and surgical interventions)

At the Jackson Veterinary Clinic, we have been recording and auditing anaesthesia death rates (as well as post-operative medical and surgical interventions) since the beginning of 2005. The data is updated every three months. The figures for 2011 (Jan-Sept) are shown in the tables below. During this period we anaesthetised 848 pets (table 1). For the first time, we have shown the numbers according to the anaestheitc risk of the patient. This is shown table 2, which, for example, shows that we anaesthetised 108 dogs and cats (12.7%) which had an ASA score of 2 or more (patients with mild or severe systemic disease). It also shows that 87% of the pets which we anaesthetised were in ASA group 1 - "normal healthy patients."

Table 1 shows that we had no deaths in any of the ASA groupings and that two dogs and one cat required additional surgery, and one dog required antibiotics after routine surgery.

  Dog Cat Sm Mammal Rabbit Bird Totals % Rate
Anaesthetics
370
365
31
82
0
848
-
Perianaesthetic deaths
0
0
0
0
0
0
0%
Surgical intervention required after surgery
2
1
0
0
0
3
0.38%
Medical intervention required after surgery
1
0
0
0
0
1
0.12%

Table one

-----------------------------------

 
ASA 1
ASA 2
ASA 3
ASA 4
ASA 5
Totals
% of Total
Dogs
309(82.8%)
44(12.4%)
17(4.8%)
0
0
370
43.6%
Cats
317(85.2%)
36(11.1%)
10(3%)
2(0.6%)
0
365
43%
Rabbits
82(100%)
1(1.2%)
0
0
0
83
9.7%
Small mammals
31(100%)
0
0
0
0
7
3.6%
Birds
0
0
0
0
0
0
0
Totals
738
81
27
2
0
848
-
ASA grouping %
87%
9.5%
3.2%
0.23%
0%
-
-

Table two

-----------------------------------


The following table shows a summary of our statisitcs for the period 2005-2010

Please scroll down for detailed figures for each year

Anaesthesia Audit Summary 2005-2010

Number of anaesthetics
5372
-
Surgical intervention required after surgery
47
0.87%
Medical intervention required after surgery
16
0.29%
Perianaesthetic deaths
6
0.11%

In the 7 years (2005-2010) we have been auditing, there have been no deaths in cats and dogs with an ASA score of one or two. There was one cat death with an ASA score of three; one dog death with a score of three and one with a score of four. These three deaths represent 0.06% of the total number (4896) of dog and cat anaesthetic procedures carried out over the seven year period. The other three deaths were two rabbits and a bird.

The important features of these results are:

Survival rate of dogs and cats with ASA* scores of 1 or 2 is 100% (national average 99.93%**)
Survival rate of dogs and cats with ASA scores of 1-5 is 99.04%
Survival rate of all species with ASA scores of 1 or 2 is 99.95% (national average 98.77%**)
Survival rate of all species with ASA scores of 1-5 is 99.89% (national average 99.8%**)

Surgical intervention rate for cats and dogs is 0.87%
Medical intervention rate for cats and dogs is 0.29%

(*ASA - American Society of Anaesthesiologists, scoring system:

1. normal healthy patient.
2. patient with mild systemic disease
3. patient with severe systemic disease
4. patient with severe systemic disease that is a constant threat to life
5. moribund patient who is not expected to survive without the operation)

**Brodbelt, 2007


Anaesthesia Audit 2010

The results of the audit of our anaesthetic and surgical procedures for 2010 are shown in the table below. We have performed 1152 anaesthetic procedures. There have been no anaesthetic related deaths; three dogs required required post operative surgical intervention as did one guinea pig and one rabbit; four dogs required antibiotics after routine surgery. Therefore, 99.2% of cases had no complications after surgery or anaesthesia and 100% survived!

 
Dog
Cat
Sm Mamm
Rabbit
Bird
Totals
% rate
Anaesthetics
518
473
46
114
1
1152
-
Perianaesthetic deaths
0
0
0
0
0
0
-
Surgical intervention required after surgery
3
0
1
1
0
5
0.43%
Medical intervention required after surgery
4
0
0
0
0
4
0.34%

Anaesthesia Audit 2009

The results of the audit of our anaesthetic and surgical procedures for 2009 are shown in the table below. We performed 1019 anaesthetic procedures. There were two anaesthetic related deaths (a very ill dog with cancer, ASA score 3; and a rabbit - ASA score 3); nine dogs (0.88% of dog cases) required post operative surgical intervention and one of those also required medical intervention (0.09% of dog cases). Therefore, 98.9% of cases had no complications after surgery or anaesthesia and there were no deaths in animals with ASA scores of 1 and 2.

 
Dog
Cat
Sm Mamm
Rabbit
Bird
Totals
% rate
Anaesthetics
506
435
19
59
0
1019
-
Perianaesthetic deaths
1
0
0
1
0
2
0.19%
Surgical intervention required after surgery
9
0
0
0
0
9
0.88%
Medical intervention required after surgery
1
0
0
0
0
1
0.09%

Anaesthesia Audit 2008

The results of the audit of our anaesthetic and surgical procedures for 2008 are shown in the table below. We performed 1047 anaesthetic procedures during the year. There were two anaesthetic related deaths (a very ill cat who died over 12 hours after the anaesthesia and a rabbit which died of shock after surgery); six dogs (1.1%) required post operative surgical intervention and four (0.77%) required medical intervention after surgery. Therefore, 98.76% of cases had no complications after surgery or anaesthesia.

Our perianaesthetic death rate for cats and dogs over the last 4 years is 0.10%. We have had no deaths in cats and dogs with ASA* Patient Scores of one and two.

 
Dog
Cat
Sm Mamm
Rabbit
Bird
Totals
% rate
Anaesthetics
519
444
22
61
1
1047
-
Perianaesthetic deaths
0
1
0
1
0
2
0.02%
Surgical intervention required after surgery
6
0
0
0
0
6
0.57%
Medical intervention required after surgery
4
0
0
0
0
4
0.38%

Anaesthesia Audit 2007

The results of the audit of our anaesthetic and surgical procedures for 2007 are shown in the following table. We performed 739 anaesthetic procedures during the year. There was one anaesthetic/surgery related death with an ASA score of 1-2 (budgerigar); eight cases required post operative surgical intervention and four required medical intervention after surgery.

98.11% of cases had no complications after surgery or anaesthesia.

 
Dog
Cat
Sm Mamm
Rabbit
Bird
Totals
% rate
Anaesthetics
340
363
7
26
3
739
-
Perianaesthetic deaths
0
0
0
0
1
1
0.13%
Surgical intervention required after surgery
5
2
0
1
0
7
0.94%
Medical intervention required after surgery
6
0
0
0
0
6
0.81%

Surgical intervention - this means resuturing.

Medical intervention means treating with antibiotics for wound infection or suture reactions


Anaesthesia Audit 2006

The results of the audit of our anaesthetic and surgical procedures for 2006 are shown in the following table. We performed 736 anaesthetic procedures during the year.

 
Dog
Cat
Sm Mamm
Rabbit
Bird
Totals
% rate
Anaesthetics
336
362
15
23
0
736
-
Perianaesthetic deaths
1#
1*
0
0
0
2
0.27%
Surgical intervention required after surgery
5
6
0
0
0
11
1.5%
Medical intervention required after surgery
0
1
0
0
0
1
0.13%

There were 2 (0.27%) peri-anaesthetic problems out of 736 cases. 98.1% of cases had no peri-anaesthetic complications. There were 12 (1.6%) surgery related problems out of 736 cases.

*The single anaesthetic death happened in a cat with a ruptured diaphragm which was caused by an accident 2 weeks before the cat was presented for examination. This case was therefore in the highest possible anaesthetic risk category.

#This was an exploratory operation on a very sick dog with terminal liver cancer.


Anaesthesia Audit 2005

 
Dog
Cat
Sm Mammal
Rabbit
Bird
Totals
% rate
Anaesthetics
335
298
5
23
2
679
-
Perianaesthetic deaths
0
0
0
0
0
0
0
Surgical intervention required after surgery
7
2
0
0
0
9
1.3%
Medical intervention required after surgery
0
0
0
0
0
0
0

There were NO peri-anaesthetic problems in 2005. There were 9 (1.3%) surgery related problems out of 679 cases (all of them wound break down). Therefore, 98.7% of cases had no complications.


Prescription Charging Returns

As of the first of November 2008, veterinary practices are again legally permitted to charge clients for issuing written prescriptions. The was a three year ban on charging till this date and vets are under scrutiny to determine if charging is being applied fairly. It is possible that, if charging is found to be excessive or inequitable, then the fee ban will be re-introduced. At the JVC we will continue to not charge to issue prescriptions. Our drug prices are very close to Internet sources and much lower that high street pharmacies.


Is this a record?

A 7 year old cat was recently examined by Mr Jackson for signs of flu - he was off his food, very depressed, coughing, gagging and sneezing. The cat was admitted to the clinic for further examination and treatment. The cat had initial treatment and was placed in a kennel where the sneezing became worse. One of the staff noticed something coming out from one of the cat's nostrils. A piece of grass 19.6cm long was removed for his nostril (along with another narrower piece, 4cm long). Is this a record? By the way the patient returned to normal health immediately and tucked in to a bowl of warm sardines!! The owners were very pleased with his quick recovery. In most cases we do not identify owners or their pets, but this cat is called Woody and he belongs to Mr & Mrs Jackson. Here is a picture of the offending article!:


New kennels, operating theatre and isolation ward

After years of planning (and saving) the extension to the building is finished. The facilities provide us with a dedicated operating theatre, ward room and isolation ward. The theatre now houses our operating table (heated surface, v-top, electrically operated hydraulics), the high powered operating light and the new scrub sink with foot-operated taps. This room is reserved for sterile operations - our dentistry etc will be carried out in the second operating room. The new ward room is more spacious, has better lighting and is better ventilated than the old room - our patients can now enjoy natural light and, for part of the day, direct sunlight! Patient care and observation has been enhanced and the cleaning and maintenance of the area is easier. There is even room for visitors!

The old kennel room is has been converted into a second consulting room. This will allow our vets and nurses another private and functional room in which to consult. Other improvements include a separate room in which we can prepare and sterilise surgical instruments; wash and dry bedding and store pet food and carrying baskets. Images of the new facilities are available now...


 
   
 

Drug Company Price Increases

These will be passed on to our clients immediately, but are not necessarily reflected in our drugs price list, as indicated on that page.

February 2012

The month when all the big boys increase their prices - Novartis, Merial (Frontline), Vetoquinol and Intervet. Lots of smaller companies supplying consumables also on the move.

February 2011

Merial (Frontline); Vetoquinol, Janssen; Novartis, B. Ingelheim. The annual February/March price rises from all the big companies

January 2011

VetPlus increased its range of Neutriceuticals by about 7-8%; they have made up for the fact that this is the first increase for 2 years.

December 2010

The large conglomerate which is Intervet/Scherring Plough have increase their prices across the whole range. Many products affected - so expect some prices rises at your local veterinary practice!

November 2010

Bayer have increased their prices across the whole range of procucts

October 2010

Virbac increased prices this month on their shampoos, vaccines, drugs and flea products (Effipro) (last price increase was 8/10)

April - Septb 2010

No major price increases in this period

March 2010

Vetoquinol; B Ingelheim; Hills; Merial; Intervet Schering-Plough. The annual February/March price rises from all the big companies

December 2009

Bayer: Advantage, Advocate, Advantix, Baytril, Drontal etc. Genitrix: Doxion etc

Sept/October 2009

No price increases

August 2009

Vetoquinol (last increase in Feb 2009 and Sept 2008), Dechra, Ceva......

July 2009

Novartis - Program, Rearguard, Clomicam, Capstar - obviously missed a few rises since the last one in February 2009!

May 2009

Royal Canin (inc J Wellbeloved) - the whole range is subject to a price increase this month

March 2009

Pfizer

February 2009

Here's the list:Virbac; Intervet S/P; Vetoquinol; Merial; B Ingelheim; Novartis. The annual February price rise from all the big companies.

January 2009

Hill's have increased their prices across the range - familiar (recent) ring to it? - see July 2008!!

September 2008

Vetoquinol - last price rise was Feb 2008, (Epiphen, Marbocyl, Flexadin etc) and Virbac

July 2008

Hill's - the whole range

No other significant price rises this month

April 2008

Genitrix (KBr, Doxion, Lacto B, Easeflex) hit the headlines this month along with the biggy - Pfizer - too many products to list, but the main one is Rimadyl. They last increased prices in October 2007!

March 2008

Price increase from Boeringer Ingelheim this month whic affects Metacam, Buscopan, Viacutan, Dermocanis, Vetmedin to name a lot.

February 2008

Here's the list:

Novartis (last price rise June 07)

Merial (last prise rise Jan 06). Frontline up by 7% (9% last year)

Vetoquinol (last price rise unrecorded!)

January 2008

The two important companies to increase prices this month are: Sherring Plough (Cosequin, Phytopica, Efavet, Insuvet, Rapinovet, Ovarid, Ceporex, Otomax, Zubrin) - last price increase October 2007! and Vetxx (Canaural, Fucithalmic, Cleanaural, Fuciderm) Last price increase Feb 2006.

December 2007

Ceva has increased prices across its growing range including Hepatosyl, Cystease, DAP & Feliway, Nutrifyba, Galastop, Acclaim, Carprodyl, Clinagel etc. Last price increase was Feb 2007. Also, Royal Canin (with its ever increasing food range) has increased prices this month.

November 2007

Bayer has increased prices by nearly 4% on Advantage, Advantix, Baytril, Drontal etc. Last price increase from bayer was Nov 2006. Aslo guilty this month is Dechra (formerly Arnold's) - a 5% jump in price for Vetoryl, Felimazole, Hypercard, Urilin, Equipalazone, Peridale, Tumil K...Last price increase was 11 months ago!

October 2007

Price rises of around 3% from Schering-Plough on Optimmune, Ovarid, Ceporex, Zubrin, Sancerum, Phytopica. Last price increase was Jan 2006. Prices hav eincreased for Prokoln and related probiotic and intestinal products produced by Nelson's (last price increase May 06). Hill's have increased the price of all their foods. Their last major price change was May 06.

September 2007

Only one significant company increased prices this month - VetPlus. So expect to pay more for Aktivait, Synoquin, Epilease, Coatex, Colaid etc. The last time Vetplus increased its prices (by 10%) was Jan 2006.

August 2007

Pfizer this month - Antirobe, Stronghold, Rimadyl, Dermisol, Cerenia, Medrone, Synulox - all names you can trust (to repeadetly increase in price!). Last price increase from Pfizer was September 2006.

July 2007

This month sees the turn for Intervet to increase prices. Drugs and products affected include vaccines, Panacur, Vasotop, Tryplase, Vivitonin, Scalibor, Caninsulin etc etc. Intervet's last price increase was July 2006

June 2007

Novartis has increased the price of Program, Fortekor, Corvental Capstar etc. Their last increase was in August 2006, September 2005 and February 2005 - 4 increases in 28 months!

Febuary 2007

Vetxx (Canaural, CleaAural Fuciderm, Fucithalmic, etc) and Ceva (Galastop etc) have increased prices this month.

January 2007

Merial has increased its prices across the range including a massive 9% on Frontline Spot On.

December 2006

Arnolds has increased prices for Felimazole, Vetoryl, Soloxine, Hypercard, Frusedale, Prednidale, Tumil K etc. Last price increase was Jan 06!

November 2006

Bayer have increased the price of Baytril, Drontal, Advantage, Advantix. Last increase was Nov 2005.

October 2006

No great movers this month but Novartis has increased the price of Milbemax to match the increase of the rest of their range in August 2006.

September 2006

Pfizer are guilty this month. Price increases on Synulox, Stronghold, Domitor, Medrone V, Rimadyl, Antirobe etc. Last price increase was October 2005.

August 2006

Novartis has increased the price of Program, Fortekor, Corvental Capstar etc. Their last increase was in September 2005 - sth eprevious increase to that one was February 2005 - 3 increases in 18months!

July 2006

Intervet is the only big player to increase prices this month. Vaccines, hormones, Panacur, Vasotop, Vivitonon, etc. Thier last increase was August 05 and September 04 - June next year then?!

May 2006

Nelsons have increased the prices of their range of products , including probiotics and anti-diarrhoeals (Pro-Kolin etc).

March-April 2006

No significant price increases.

 

 

Free Consultations with our nurses

These new introductions to our services are proving to be very popular and rewarding:

Well Pet Awareness: We would like you to get involved more with the health of your older pets. For several years we have been offering blood tests for cats aged 7 and above. We now offer free nurse consultations for older cats and dogs. It is vital to identify diseases and conditions well in advance. It is better to stop them happening! Doctors advise we should have annual check ups in older age – this equates to once every 7 years for our pets – is this really enough? No, we think not. Give us a call and we will arrange a consultation for you and your older pet.

Puppy Parties: If you have recently registered your new puppy with us you will receive an invitation to come to one of our puppy parties. These have proved so popular that people ask to come again, they come from neighbouring practices and they have a great time. Lots of food, games, prizes and fun. Some parties held at other practices which we have heard about are stuffy, boring events where you are lectured on puppy behaviour - not ours! Megan puts a great deal of time and work into preparing the parties - make sure you reply to your invitation or someone else will be enjoying the fun instead of you and your puppy.

Weight Management Consultations: Since Waltham/Royal Canin introduced an effective weight reducing diet, we have been very successful in overcoming the difficult problem of obesity. Let's face it, obesity is the correct word to describe a dog, cat or person who is more than 15% overweight. This means if your dog weighs 34.5kg instead of 30kg, then he or she is obese! If your pet is overweight, there are serious health implications around the corner. Feeding less is not the answer. Neither is "he only gets one meal a day" classified as a diet! In fact, more than one meal a day is indicated if your pet needs to lose weight. Careful planning and sticking to the rules will make your pet happier, fitter, healthier and he/she will live longer to enjoy it. Several of our patients have reached their target weight and have been issued with their certificates of achievement. Please give us a call if you would like to join....

Senior Pet Consultations: Recent improvements in blood testing facilities at the clinic, better foods for the older pet, a wide range of drugs and products to improve the physiology of the older patient and a better understanding of their ailments has meant an improvement in the quality of life for older pets. Don't fall into the trap of thinking "he's just old so we expect him not to...." Understanding what is going on with regard to ageing and doing something about it will be very rewarding for your old friend - and you!

Arthritis Awareness: Perhaps the most common and most overlooked condition in older dogs - arthritis. Most of our older patients have arthritis. Just because Fido doesn't say "ouch" when he gets up, doesn't mean it doesn't hurt! If your dog has trouble getting into the car, getting up steps, is stiff and/or lame after resting, limps at all during exercise or is slowing down on a walk - arthritis is the most likely diagnosis. We can do a lot more these days to help arthritis - not just pain killers, but tablets containing Glucosamiune HCl* and other joint improving products, weight loss, exercise regimes etc, can all help make life much more comfortable for your older friend.

* Do not be fooled into buying Glucosamine Sulphate - it is cheap but comes as a very impure form - only the HCl form will do!

All consultations in this list are FREE (you only pay for the products) and you will be seen individually - there are no group sessions.

If you would like more information on these services, then please call us on 01993 842717. Thank you.

Please use the following links to good websites offering advice on the diagnosis, treatment and management of some important conditions.

Flea treatment advice

Worming for cats and dogs

Management of diabetes in cats and dogs

Heart disease in the dog

Kidney disease in the cat

The Passport for Pets Scheme (Updated January 2012)

This scheme was introduced to allow cats and dogs (and ferrets) to return to the UK via nominated ports of entry, after visiting certain countries, without the requirement to spend six months in quarantine. There is a growing list of countries which qualify for the scheme. These can be found on the DEFRA web site.

The requirements for individual pets are as follows: 1) an identity microchip, 2) vaccination against rabies, 3) a passport issued by a DEFRA registered veterinary surgeon, 4) travel 21 days after the vaccination.

The microchip must be inserted before vaccination, but can be done at the same consultation and can be given at the same time as the regular boosters.

Please refer to our fees page for the prices for the procedures involved.

Your pet will require to be treated for tapeworms (dogs only), with certification in the passport, by a vet in outside the UK in the period 24-120 hours of your return to the UK.

It is important to make sure that your Passport is valid - if it is not your pet will spend time in quarantine. The commonest reasons for failure to gain entry back into the UK are: expired passport, the microchip failing to read properly and failing to get certified treatment for worms within the specified period. It is possible to hire or buy microchip readers.

In the UK the period between rabies vaccination is no more than 3 years (Intervet's Nobivac Rabies - some other vaccines last 2 years, some only one!). If you qualify as resident in a foreign country (eg if you live in France for more than 3 months per year), then you will be required to fulfill the vaccine regulations of that country. This usually means annual injections.

The Passport does not expire if you have the rabies boosters done within 3 years (see paragraph above).

It is very important to consider the diseases which your pet could acquire while abroad. Most of these are caught via biting insects (ticks, sand flies and mosquitos). We strongly recommend that you give your pet treatment /prevention for these diseases before you leave the UK and during the time you are abroad as well as at the statutary time before returning to the UK. Available products include the Scalibor Collar, Advantix and Frontline.

The Jackson Veterinary Clinic IS NOT LIABLE IN ANY WAY:

1)IF THE PASSPORT IS INVALIDATED AS A RESULT OF FAILURE TO HAVE A BOOSTER VACCINATION

2)IF YOU EMMIGRATE TO A NON DEFRA CERTIFIED COUNTRY WITH YOUR PET AND THEN DECIDE TO RETURN THE PET TO THE UK

 

Fees and prices clarity policy.

We have published a complete list of all the drugs we stock on this web site, showing the price to you. We have no hidden charges for drugs (ie no dispensing fee). Our injectable drugs have an in-built injection fee - see below. The waiting room has a list of our Top Ten POMvs (a statuatory requirement!). Our general policy over the last, and next, few years is one of reducing the price of drugs, but to increase our professional fees. This is in line with the recent Competition Commission Report, the Order of the Office of Fair Trading and as a result of the Marsh Report.

Automatic fees.

All injectable drugs are disposed of 28 days after first opening. This has meant an increase of expenditure on drugs for the practice. We have been doing this since the start of 2003. The table below shows the value of the discarded drugs over the years. We recoup this loss by charging an extra £3.00 per injection for drugs for which a full bottle is not used within 28 days. Injectables with the 28-day-rule applied are charged out at £6.98 plus VAT (excluding the drug cost).

2003 £2255.29
2004 £2700.32
2005 £3146.64
2006 £2295.24
2007 £2681.07
2008 £2770.46
2009 £2844.50
2010 £2534.09
2011 £2196.46
Drug disposal costs

 

SNIPPETS

December 2006

As you may have noticed from ths web site, we reduced the price of drugs last January. Drug companies continue to increase the cost to us (see column on the left) - sometimes more often than once a year. We are under pressure to keep our drug prices down despite this. Our professional fees went up in January - look out for another rise in January 2007 to buffer the presssure from drug companies.

November 2006

Viruses - now then! Most of us protect our animals with regular vaccinations and our computers with anti-virus programmes. Two weeks ago, our computer system was infected with a near-fatal virus which bypassed our excellent and up to date vaccination programme. So, even with the best protection available, our pet system became very ill - imagine how bad it would have been with NO protection!

October 2006

During a very busy Saturday morning surgery, a well known client brought in a cat he had found near the Esso petrol station. Luckily the cat had an identity microchip and we were able to contact the owner immediately - in Horsepath on the east side of Oxford! The cat was back home again within 90 minutes (it took the driver an hour to find us - he had to be directed here by his passenger on the phone to us!!). The morals of the story: 1) check your car for cats before you leave home and 2) get your cat microchipped!

September 2006

If you were consulting with your doctor, your lawyer or your dentist (or any professional ) would you answer your mobile phone? I wouldn't. If you answer yours in my consulting room and carry on a conversation, your consultation will be terminated without further discussion and you will be "told off" when you finish - so effectively in fact, that not only will you feel reluctant to do it again, but you will be so miffed you will probably change vets. Be warned - I don't care about that!

August 2006

Some vets specialise in narrow subjects - ophthalmology and dentistry for example. They spend their entire working career studying and maintaining their knowledge to ensure they retain the tag "specialist." They invest in thousands of pounds worth of equipment. It is great to have them there to "fall back on." They need to be paid for their years of dedication and investement. Please consider these facts when you are advised that your pet requires a referral to a specialist.

July 2006

Another very busy month at the jvc. We would be very grateful if you would all keep your appointments. This is especially important when we are busy. What do think we should charge for missed appointments, if anything? Please let us know by email: info@caringinpractice.com

June 2006

Lots of operations were performed at the jvc this month. We referred only one - a puppy with 2 broken legs. This cost the owners over £6000 - they had insurance cover for £2000.

May 2006

Search the web for pet insurance. If you use the web search engines sites to search for products then the cheapest will be the first on the list. Just remember to read the small print!

April 2006

Two minutes could cost you £60. A stray dog was brought into the surgery - we phoned the dog warden who arrived 2 hours later. As the dog was climbing into the back of the van to be taken to the kennel, his owner arrived to claim him. Two minutes later and....

The dog now has a microchip and a collar with an an identitiy tag. The collar and tag are LEGAL REQUIREMENTS!!

March 2006

We send out nearly 1000 (one thousand!) reminders every month. Most of these are for wormers, flea products and vaccines. In the 14 years we have been doing this we have had four complaints - all from one client! We have had others politely request that they would prefer not to be on our mailing list - if you would prefer not to receive reminders please email us accordingly.

PS The otter which underwent emergency surgery (see January Snippet) was released back into its own territory after convalescing at Tiggwinkles.

Febuary 2006

Medicines4yourpet.com has recently started trading on the internet. Please take a look - the prices are similar to those you will find at the JVC (ie very low!). If you would like to buy your pet's medicines in the comfort of your own home then please give it a go!

January 2006

The local RSPCA officer recently presented us with a first. She brought us an injured otter which had been hit by a car. There was no external injury but severe internal blood loss. After stabilising her, Mr Jackson operated to remove a ruptured spleen. The operation took only 17 minutes - the use of a dual stapler/cutter meant that dealing with large blood vessels was very quick and efficient. The otter recovered well and was rehabilitated at Tiggywinkles. Did you know that the body temperature of an otter rises with shock? Ice packs and cold water was part of the emergency treatment!

PS we did this surgery for £50.

 

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